We are so confident in the durability of out jewelry that we offer a lifetime guarantee. Please see below for details!
Lifetime Gurantee refers to the normal wear of each piece of jewelry. If you buy a necklace that is meant for daily use, you necklace is guaranteed for daily use. If you buy a fancier necklace meant for dinner parties, church occasions & such, then it is guaranteed for that type of wear. Simply put, if you buy a piece of jewelry that is created for special occasions/weddings and wear it to a soccer meet and it breaks, it won't be cover because you didn't use it appropriately.
Also, every sterling silver piece of jewelry comes with a cloth inside a plastic baggie. The cloth will prevent it from tarnishing if you put it back in the plastic baggie each time you're not wearing it, that is guaranteed. But if you take it out of the baggie and leave it and it tarnishes then we will not guarantee it to not tarnish, simply due to the fact that we can not control phsyics.
When you return an item, please be sure to package it carefully and properly, if possible in the same box with same packing materials it came with and most importantly, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns.
All returns must be accompanied by the packing slip and sent postage paid. We will not accept items sent postage due. Due to manufacturing changes or improvements, packaging of products may vary from those pictured or described on our website. If you have any questions regarding your order, please feel free to email us at: email@example.com
Mail Returns or damages to:
Goddess Divine Jewelry ~ Returns Department
1964 Laurel Ave.
Bunnell, FL 32110